A2P 10DLC Messaging Policy

    Last updated: 7/30/2026

    1. A2P Campaign Description

    TransformNow Watsu uses SMS to communicate with clients and prospective clients who opt in through our website forms, consultation forms, booking forms, or intake forms. Messages may include appointment confirmations, appointment reminders, schedule updates, client intake follow-ups, customer support responses, and service-related communication. Users may also separately opt in to receive marketing and promotional text messages about Watsu therapy, wellness services, availability, offers, and updates. Users can reply STOP to opt out at any time or text HELP to +1 888-687-4525 for assistance.

    2. A2P Opt-In Workflow

    Users opt in by completing a form on the TransformNow Watsu website. The form includes a phone number field and two optional SMS consent checkboxes. One checkbox is for non-marketing service-related messages, and the second checkbox is for marketing and promotional messages. Both checkboxes are unchecked by default. Users must actively check the box to provide consent. Consent to receive marketing messages is not required as a condition of purchase. Users may reply STOP to opt out at any time or text HELP to +1 888-687-4525 for assistance.

    3. HELP Auto-Reply

    TransformNow Watsu: Thanks for contacting us. For help, call or text +1 888-687-4525. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out.

    4. STOP Auto-Reply

    TransformNow Watsu: You have opted out and will no longer receive SMS messages from us. Reply START to opt back in at any time.

    5. Privacy and Data Sharing

    Your phone number and SMS consent will never be shared with or sold to third parties for marketing purposes. We strictly protect your personal information in accordance with our Privacy Policy.